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Vulnerable clients toolkit

Resources to help your clients make informed decisions.

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Supporting vulnerable clients

Navigating the world of investments can be complicated at the best of times, but for clients with vulnerabilities these challenges can be greater still. 

At Brooks Macdonald, we are committed to supporting you and your clients throughout the investment journey. That’s why we have collated a bank of resources help you tackle the issues behind vulnerability and easily guide your clients through all manner of financial scenarios. 

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FCA’s guidance on vulnerable customers

Read more on the FCA’s work on the fair treatment of vulnerable customers, how it affects your firm, and their guidance on supporting clients in vulnerable circumstances.

Drawing up a policy for vulnerable clients

This article explores the importance of having a vulnerability policy, as well as offers guidance on what this policy can look like and how to implement it.

Age UK

The UK’s leading charity for older people offers substantial research on later life matters including financial resilience in retirement.

Money and Mental Health Policy Institute

Founded by Martin Lewis, this charity is focused on advancing the understanding of mental health, financial capability and the relationship between the two.

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